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Shipping And Returns

We want you to be delighted with each purchase you make from Jewels Luxus ® Jewelry.

Important Notice:  Effective May 20, 2018 and hence forth until further notice Jewels Luxus Jewelry (Freehauf & Manko) will not accept or process any orders from EU countries.

Shipping Terms:
Freehauf & Manko offers free USPS Priority Mail shipping in the United States, including Alaska and Hawaii. For any products sold that are damaged, lost, or stolen by carrier in transit to Customer, an insurance claim must be submitted to the carrier, not to Freehauf & Manko. Freehauf & Manko is not responsible or liable for loss or resulting damage due to carrier's negligence or theft. Delivery times are estimates only and Freehauf & Manko shall not be liable for delays.

Returns Of Merchandise:
Returns of original unused product will be allowed within 10 days of sale, provided the buyer calls or emails to request a Return Merchandise Authorization number. No returns will be accepted without an RMA. There is a 20% restocking fee on all refunds. (Please note that earrings cannot be returned due to health regulations.) Please state the reason for return. The RMA number must be written on the outside of the returned package. The buyer must include a copy of their invoice in the package. Return shipping must be paid for by the buyer. For the buyers protection, use USPS Priority Mail with delivery confirmation or UPS and insure the package for the full purchase price. All merchandise must be returned in its original unused condition to receive a refund or replacement.

Jewels Luxus
Freehauf & Manko
256 King George Road
Warren, NJ 07059
USA

Telephone: 908-580-0924

E-mail: sales@jewelsluxus.com


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